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Dear ISV Partner,
In order for you plugin to be accepted at vStore, your submission
should fulfill the following criteria:
* Plugin is functioning as should with correct results and no
errors.
* Programmer should review his plugins after any A...
HYBRID SOLUTIONS is pleased to announce the new release VertexFX
Currency Server API 10.1. You may find the download link at your
_Download Area_.
NEW FEATURE:
* Updated the "AddPriceBuffer
[http://www.hybrid-solutions.com/support/index.php?/Knowled...
HYBRID SOLUTIONS is pleased to announce the new release of VertexFX
Backoffice API 10.1.11. You may find the download links of the new API
releases at your _Download Area_.
The new release notes of the Backoffice API installations comes with
the followi...
How to order Systems/Services Online
We at Hybrid Solutions wanted to make it easier and faster when you
order a system or a service. With this article, you will know how to
place your order online to receive your service at the earliest.
The Sal...
in some cases Windows vista/Windows 7 prevent some executable codes
from running/executing probably. This happens because of Data
Execution Prevention (DEP) this happens in some cases, which means,
this does not apply on all machines, the API could work o...
VERTEXFX HELP INDEX:
VERTEXFX CLIENT TERMINALS: (PUBLIC)
* Client Terminal
[https://www.hybrid-solutions.com/support/index.php?/Knowledgebase/Article/View/2376]
* e-Broker (MAM)
[https://www.hybrid-solutions.com/support/index.php?/Knowledgebase/Ar...
Traceroute is a command which can show you the path a packet of
information takes from your computer to one you specify. It will list
all the routers it passes through until it reaches its destination, or
fails to and is discarded. In addition to this, ...
DIFFERENT IMPLEMENTATION MODELS FOR VETEXFX TRADER
You can use the VertexFX not only for Margin trading, but also for
other models like:
* EXCHANGER IMPLEMENTATION MODEL.
* JEWELRY SHOP IMPLEMENTATION MODEL.
Any Exchange/Jewelry Shop can ha...
When login to your customer area at our website, you you can see at
the left bar "My Organization", click to get in and see all your own
private info including:
* Company status: Active or not active company
* Client Type: is what is your system P...
After signing the ISV contract with us when registered to ISV program
http://www.hybrid-solutions.com/sales/partnership/isv-program.html
[1], we will deliever you the following items:
1-VertexFX APIs development kit including:
a- The Client API ...
No conditions at all! Whether you are an individual or a
corporation, you can write on our forum and add your professinal
plugins to our Plugins area [1], and talk about your product or
service that is developed on vertexFX platform.
The ISV Partner...
When you start your business on VertexFx System, you will need to
create (Clients, Accounts, Groups and Offices). To create any of these
options, you need to go to the Navigator Window
[http://www.hybrid-solutions.com/support/index.php?/Knowledgebase/Arti...
HYBRID SOLUTIONS is pleased to announce the new patch of VertexFX
Backoffice WCF 11.0.23.
The new release notes of the Backoffice WCF installations comes with
the following:
NEW FEATURES:
Added 1 more functions
* GetOnlineSession
[https://hybrid-so...
HYBRID SOLUTIONS is pleased to announce the new patch of VertexFX
Client API 11.0.23.
The new release notes of the Client API installations comes with the
following:
NEW FEATURES:
Added 1 more function
* CloseAllByHedge
[https://hybrid-solutions.ka...
HYBRID SOLUTIONS is pleased to announce the new patch of VertexFX
Backoffice API 11.0.23.
The new release notes of the Backoffice API installations comes with
the following:
NEW FEATURES:
Added 2 more functions
* CloseAllByHedge
[https://hybrid-sol...
Best VertexFX Binary Option Dealing Room Configuration
Binary option is sorted as exotic option, so far binaries are so
simple to use and understandable functionally. The most popular binary
option function is a "high-low" option. Affording access to sto...
To bypass the Data Execution Prevention (DEP) asking to be turned off
when connecting a .NET application with any ActiveX API at windows 7/8
and above, which is not good because it is a security breach and it
became difficult to do this each time for each...
HYBRID SOLUTIONS is pleased to announce the new version of VertexFX
10.5, with the following new features and solved bugs:
10.5.3:
CLIENT TERMINAL:
* Physical Trading Functionality (Click Here
[http://www.hybrid-solutions.com/support/index.php?/Kn...
HYBRID SOLUTIONS is pleased to announce the new version of VertexFX
Bridge LP API 10.3.4, with the following new features:
NEW FEATURES:
* Added more functions to the LPAPI:
UpdateLimitOrder
[http://www.hybrid-solutions.com/support/index.php?/Knowled...
INTRODUCTION
Using VERTEXFX BRIDGE LP API TESTER you will be able to test your LP
(liquidity provider) DLL, and run it through a detailed trading cycle.
HOW TO TEST LP DLL USING VERTEXFX BRIDGE LP API TESTER:
First of all, to start testing you shoul...
HYBRID SOLUTIONS is pleased to announce the new patch of VertexFX
Bridge [http://www.hybrid-solutions.com/downloads/vertexfxbridge.exe]
10.3.8 that contains minor bugs fixes and the following features,
* Separated the markup value
[http://www.hybrid-s...
HYBRID SOLUTIONS is pleased to announce the new patch of VertexFX
Bridge 10.3.5 with the following features and solved bugs.
NEW FEATURES
* Updating BOAPI to the latest version.
* Changing the alert type when Bridge receives order for a new
accoun...
Using the VertexFX Bridge
[http://www.hybrid-solutions.com/downloads/vertexfxbridge10.exe]
10.3.3 or upper version you can use the Manual Close Positions
[http://www.hybrid-solutions.com/plugins/vbl/free/manual-close-positions.html]
to close the opened po...
HYBRID SOLUTIONS is pleased to announce the new version of VertexFX
Bridge LP API 10.3.3, with the following new features:
NEW FEATURES:
* Add more functions to the LPAPI:
o UpdateLimitOrder
[http://www.hybrid-solutions.com/support/index.php?/Knowled...
HYBRID SOLUTIONS is pleased to announce the new version of VertexFX
Bridge 10.3.3 with the new features.
NEW FEATURES
* The Bridge is able to accept/reject the LP re-quoted orders, check
WHEN TO COVER OPTIONS
[http://www.hybrid-solutions.com/support...
HYBRID SOLUTIONS is pleased to announce the new patch of VertexFX
Client 10.2.10 with the following solved Bugs:
SOLVED BUGS
* Solved the case in SetIndicatorData
[http://www.hybrid-solutions.com/support/index.php?/Knowledgebase/Article/View/2663]fun...
DEALING ROOM CONFIGURATION RECOMMENDATION:
* By applying the Physical Trading all clients orders will be sent
to the dealing room, so the confirmation window
[http://www.hybrid-solutions.com/support/index.php?/Knowledgebase/Article/View/2385]
must be ...
HYBRID SOLUTIONS is pleased to announce the new patch of VertexFX
Backoffice 10.2.15 with the following solved Bugs:
SOLVED BUGS
* Solved the live update exception in specific cases.
* Solved the connection using Proxy.
Should you have any questio...
HYBRID SOLUTIONS is pleased to announce the new patch of VertexFX
Client 10.2.9 with the following solved Bugs:
SOLVED BUGS
* Solved the live update exception in specific cases.
* Solved the connection using Proxy.
Should you have any questions, p...
The following table shows the difference between Full System and White
Label and limitations:
Limitation
Description
Full System
White Label
Feeds Control
[http://www.hybrid-solutions.com/support/index.php?/Knowledgebase/Article/View/24...
HYBRID SOLUTIONS is pleased to announce the new release of VertexFX
Bridge LP API 10.1.0, with the following new features:
NEW FEATURES:
* Adding optional parameter "CoveredAmount" to MarketOrderAccepted
function.
* Adding optional parameter "Reje...
HYBRID SOLUTIONS is pleased to announce the new release of VertexFX
Bridge 10.3.0 with the new feature.
NEW FEATURE
* VBL Editor
[http://hybrid-solutions.com/support/index.php?/Knowledgebase/Article/View/3757]
is your guide to help you how to build ...
HYBRID SOLUTIONS is pleased to announce the new patch of VertexFX
10.1.18, with the following solved bugs:
SOLVED BUGS:
CLIENT:
* Solved a case when converting VTL script to VTX.
HYBRID SOLUTIONS is pleased to announce the new patch of VertexFX
10.1.17, with the following solved bugs:
SOLVED BUGS:
Client:
* Fixed the "Load all Chart Data" for special cases when GMT Offset
is larger than the server GMT, which caused some m...
HYBRID SOLUTIONS is pleased to announce the new patch of VertexFX
10.1.16, with the following new features and solved bugs:
NEW FEATURES:
VTL:
* Added a new function called RequestManageOrders
[http://www.hybrid-solutions.com/support/index.php?/K...
Windows 8 sometimes disables the Title bar options by default, to
enable it and be able to minimize, maximize, restore screen and exit
from the Title Bar all you need to do is the following:
* Perform a right click on your VertexFX terminal from you...
HYBRID SOLUTIONS is pleased to announce the new patch of VertexFX
10.1.15, with the solved bug:
SOLVED BUGS:
VTL:
* Solved validation case in UpdateSLTPOrder function, for more info
please check this link:
http://www.hybrid-solutions.com/support/in...
DEAR CUSTOMER,
Did you know that VertexFX is ready with its multi level management
to construct white label inside a white label? this behavior can do a
very strong network marketing for your business when your White label
IB brings sub White label IBs ...
HYBRID SOLUTIONS is pleased to announce the new release VertexFX News
Server API
[http://www.hybrid-solutions.com/support/index.php?/Knowledgebase/Article/View/3397],
When using VertexFX News Server API you can integrate an external news
provider and fetc...
HYBRID SOLUTIONS is pleased to announce the new patch of VertexFX
10.1.13, with the following new features and solved bugs:
NEW FEATURES:
CLIENT:
* Enabling Customization for the tool bars and save the state for
the tool bars according to your se...
INTRODUCTION
VertexFX News Server API is an ActiveX DLL Component Object Model
(COM) control that is supported in more development environments. Our
ActiveX control and sample applications plug into all popular
development environments.
When using Ve...
HYBRID SOLUTIONS is pleased to announce the new release of VertexFx
Currency Server
[http://www.hybrid-solutions.com/support/index.php?/Knowledgebase/Article/View/3186]Version
10.1.1 which has several new features and functions that make prices
broadcasti...
To set Arabic letters to your login information over VetretxFX
platform, you need at first to set on your PC the "Current language
for non-Unicode programs" to Arabic language. This can be done by the
following steps:
* From the Start Window go to ...
To obtain the optimum Trading Platform Structure [1] for VertexFx
System, you will need to keep your system in its Optimum Server
Structure [2]. Also by keeping your system under optimum online
sessions limit, so your system performance will not be affe...
VertexFX Web trader has its own stand alone login page, that is used
to login to your trading account. What if you want to have your own
login page, with your unique design, and may be to be within your
website main page, instead of being stand alone ...
What is scalping?
Scalping [http://en.wikipedia.org/wiki/Scalping_(trading)] is a
trading strategy in which the trader makes dozens or even hundreds of
trades daily, looking to capture a few pips per trade. Generally,
scalpers stay in trades for less than...
DEAR VALUED CUSTOMER
Although white label process is a 2 working days procedure to come
alive, it sometimes may take weeks before being delivered due to one
or more of the following reasons:
* Lack of providing correct KYC documents.
* Unclear o...
How to make the launch button and the never make the windows alert
you to allow the VertexFX platforms run if you are using windows 7 or
vista. You will have to dicrease the UAC (User Account Control) to the
"Never notify me" level.
Note: Disabling UAC ...
This article will explain to you how the market order life cycle works
in VertexFX system, depending on VertexFX VADS applications which are
used within VertexFX system.
When the client place a market order using VertexFX (Client Platform,
e-Broker, Web...
This is a quick over view on how to edit the "Profit formula" of your
symbols, and recommended Trading Stoppage Seconds that you need to set
from Symbols Settings --> Trading Time panel --> then enable "Stop
trading on this symbol after prices stopping fo...
LOG ON TO THE SYSTEM
* You can log in to Backoffice terminal by:
1- Choosing the start bubble from the upper
left corner and choose login .
2- You can go to the toolbar and select the Home
option then go to the Administration ta...
How do I know if someone is connected to my currency server in
addition to my connection of my Vertex system?
In the VertexFx Currency Server there is no log file to check from
the transactions that happens on this application. But you can know if
so...
HOW TO TAKE A BACKUP FOR MY SYMBOLS ON MY FEED SERVER?
In order to take a backup for your symbols configuration from your
server to your local PC so that you can save it at your side to be
used later in emergency cases or use it in another feed ser...
WHAT DOES THE \"FREE MARGIN\" MEAN?
The Free Margin also called effective margin, which equals Equity +
Margin Requirement; it means how many lots of a certain currency can a
client buy with the money he actually own at the current time.
RELATED ...
WHAT IS THE DIFFERENCE BETWEEN WHITE LABEL CANCELLATION AND
SUSPENSION?
The Differences between canceling the white label and suspension
White label cancellation is preferred to be informed before the
startup of a new quarter to make sure no inv...
How can I change the time zone for all of Backoffice dealers and
Client accounts? \N\NBACKOFFICE SIDE:\N\N
To change the time zone in the Backoffice side you will need to
change the GMT offset of the dealer as the following steps:
* After you log...
How I can track and monitor my accounts that are in a critical status
(Margin call) and close to be liquidated?
You can track accounts that are in a critical status (Margin call)
which are close to be liquidated using the maintenance margin call
rep...
If you want to change the SMS sender ID of your system from
"VertexFX" to your company name (Let's say XXX), do the following:
1- You have to open a ticket using an e-mail from your company
domain (ex: a@XXX.com)
2- Send this ticket to this e-mai...
HOW CAN I KNOW THE AVERAGE PRICE OF MY OPEN POSITION NET TRADES?
To know the average price of net traded amounts for selected
client's option position, select the account your need to see its Net
Trade Panel [1], so go to the net trade tab in client...
HOW CAN I SET A SEPARATE GROUP OR TREE OF CLIENTS WITH A SEPARATED
DEALER AND SEPARATED FEEDS?
For example you have two different feed applications (lets say feed
A and Feed B), and got two groups on your accounts tree (lets say
Group1 and Group2), ...
Why some Limit/stop orders don't hit although the price hit on my
market watch (MW)?
That's because there are two types for the spread calculation, if
you go from the backoffice to System Options [1], Symbols Settings [2]
then double click on any ...
How can I set more than one username and password for a certain
group?
How to create 2 logins or more for one group in the client terminal.
You can do that by creating more than one group and transfer the
group to be a sub groups, and each group w...
WHY MY ADMIN DEALER CAN'T SEE THE GROUP OF PRIVILEGES OF THE DEMO
DEALER?
If you create a group of privileges on your system using the Demo
dealer then your Admin dealer will not be able to see this group.
That's because the Admin and Demo dealer...
WHY THE SYMBOLS PRICES RATES ON MY SYSTEM ARE NOT MOVING?
When you face this case check the following:
* The DDE links (Dynamic Data Exchange) of your own data feed
application may stop working for some reason, so access your server
remotely which...
How can I generate total symbols trade amount report for a certain
office, group or client?
In VertexFX system you can generate a report for a specific client,
by right clicking on the Report Panel [1] and choose the "Net trading
- Symbol [2]" report...
Why some money transactions for a specific account does not appear in
the report?
The only reason if a money transactions for a specific account does
not appear in the reports, is because the selected account is a Demo
account [1]and while the system...
For those who have the interest in the VertexFX Software but yet not
as Marker makers, we have a three Different partnership models that
will attract you more mentioned below:
1- INDIVIDUAL INTRODUCING: Forwarding partnership program, please
visit
h...
As Hybrid Solutions is a software vendor only. We offer the full
system for the financial companies who can offer the white label as a
shared service under their system and management.
If you are interested in a white label only, you can contact any...
Yes sure, but note that the Technical Support service will be
delivered for the VertexFX System related issues and not for the
server hardware or OS issues. Server monitoring and support should be
done by the VertexFX customer himself. Still VertexFX ...
The server's required specs can be found from
http://www.hybrid-solutions.com/platform/system/system-requirements.html
[1]
You need to consider the optimum server structure for the best
performance as in
http://www.hybrid-solutions.com/platform/wha...
The system is supported with four optional Monthly Services
including:
1- Server Hosting
2- Technical Support 24/6
3- System Updates
4- Marker news
They can be taken fully or partially in an optional manner, they are
not mandatory servi...
The upgrading can be done upon your request by paying the difference
between the edition selected and the existing one, and passing your
system to the installation department to configure the new system
user's capacity. Read more about System Editions...
How to transfer files from my PC to a server?
To transfer files from your PC to a server, follow these steps:
* Open the Remote Desktop connection (Start --> Run --> Type mstsc)
* After you enter the server IP, press on the Options button.
* ...
The leverage is the percentage of initial margin referenced to the
contract size.
So if you want to set the leverage 1:400 do the following:
* From the Symbols Setting [1] double click on the desired symbol
and from the Calculation Tab [2]set Co...
Sometimes the prices on the system stop moving because the data feed
application stops due to feed vendor reasons. When a such case
happened at your server, the only and best way to handle it, is to
make a restart for the feed applications as following...
You can any time freely access your server and do the modifications
you like at the server clock (minutes or hours), but we always advise
you to make the modifications at the server time in the weekends so
that you don't affect the time at the chart or...
The optimum server structure can be found from this link
http://www.hybrid-solutions.com/platform/what-is-vertexfx/trading-platform-structure/96.html
[1]
Generally you can also read more about standard platform structure
from
http://www.hybrid-soluti...
How to setup the VertexFX Bridge:
Important to install the vertex bridge successfully you have to
download .NET Framework version 2 first then follow up the steps.
* You have to download the setup file from your download area or by
clicking here...
What is VertexFX Risk Management Bridge
Hybrid Solutions believes that risk management option is not a
dividable part of a full Forex Trading solution, so the development
cycle started to develop one of the best risk management solutions for
Market make...
This technology used for emergency purpose only, let us suppose that
the main server is down for some reason such as hardware failure,
disconnection of the internet in the domain where the server is set or
any particular reason. And it is a mirroring sy...
This article will help you how to copy any folder from your server to
your local PC.
It is preferred to compress that folder by right clicking on this
folder, then select "send to", then select "compressed (zipped)
folder", this folder will be compre...
White Label is a Subsystem that runs as a part of your tree where you
can manage all its dealers and so their corresponding privileges and
all about their security settings. Follow the coming instructions for
the white label settings:
CREATING A DEA...
Below are some more explanations about one of the general
competitive features of VertexFX Trader, which is its high level of
transparency in trading .
VertexFX is classified as one of the most transparent trading
systems where a client can trade ea...
MULTI-LEVEL MANAGEMENT
Multi-Leveling is the main competitive feature of VertexFX Trader that
Hybrid Solutions meant to implement it over every place on the system.
Parameters at VertexFX Trader is managed to each tree node part, or in
a multi-leveling hi...
The version e.g. (9.5.28) with 3 digits is a RELEASE.VERSION.FIX
where:
Release: is a complete new generation of the application with Major
functionality changes.
Version: is with major functionality changes but fewer changes than
Release.
FIX: is ...
Where to find Web Trader and Mobile Trader users log?
The Web Trader users activity are not logged in the Backoffice log
system. You may find the log information in the Web Server Log by
accessing your server and going to the following path:
C:We...
What is the process for data backup on my server and how can I put
recovery program for it, in case the server down?
There are 2 ways to backup your VertexFX system.
1- VertexFX sysem support online mirroring online backup system, in
this way you...
You can manage your tree in multi levels (auto real clients, manual
real clients, white labels clients (if available) and Smart Dealer
[http://www.hybrid-solutions.com/plugins/vbl/free/vbl-smart-dealer.html]
clients (if available)) according to following ...
If the high/ low values on your system have not changed even though
they changed on your feed, Check from the following:
* First, you must make sure that you are connected to your feed
and not to another one from the Data Feeds [1]tab in the Syste...
Actually, the excel sheet must be connected to the price feeds that
are installed in your server, and our backup feed is installed in our
server, so technically this cannot be done.
But what can you do is to install the VertexFX Client Terminal on
y...
Note that the trading times including closing and opening time
depends on the server time, which means that you have to make sure of
your server time and set the trading times [1]for your symbol
according to server time.
For example, if you set the cl...
Note that this digital signature is a property to the publisher, it
is a global certification for software house provider, and setting it
in a different name will violate the international rules for the
VeriSign digital signatures certification.
T...
From the Administration Panels [1] open the Reports Panel [2] at
your Backoffice, right click and choose Net Trading-Symbols Types
Report [3], choose the desired period and click on the desired office
or IB on the tree and you will see its name on the ...
In most of cases, the reason is that symbols are stopped in the
price feed application your system is connected to. To make sure,
access your server and check the column time on your price feed for
those symbols. Restart your price feed application [1]...
That may have happened when the current future symbols contract
finished and you didn't update the symbols on the new contracts.
Go to your server and rollover the old symbols contract to the new
one then edit the sources for those symbols in your Back...
The Client [1] application is the platform that you will provide to
your traders so they will be able to start trading, and the Backoffice
[2] application is the platform that you will provide to your dealers
so they will be managing your clients order...
As you may suffer from continuous wrong quotes that come from feeds,
many filtering sheets were designed for this purpose, have a look at
the different excel sheets that you can configure at your server to
filter prices against wrong quotes or filter p...
From your Backoffice go to System Options [1] and open the Auto
Broker [2]tab, check the option "conditional auto broker (from
parameters)".
Then from the Accounts Tree [3], go to the client or office you
want and press right click and choose Param...
In general, you can put any desired ref symbol according to your
needs and it will be applied on the calculation formula. Usually the
ref symbol for most of symbols is USD, and for the crosses is USD/the
second part of the cross (for GBP/JPY usually US...
The system takes the high and low prices from the feed as is, so
when they are stopped on the feed, the high and low prices will not
change even its after 12:00 am. When your feed give new values for
high and low then it will be reflected immediately o...
To edit the visibility of the symbols over the web market watch and
the web ticker, you will need to change the visibility of a client
which is created on your system with name "WEBMW".
* You will find this client in the Accounts Tree [1] either in...
Although it's possible but it's not recommended to install more than
one feed on your main server where the system applications running.
This is due to stability and performance reasons.
But if you have another server with no other applications running...
First, use the F5 button to refresh the chart then check again.
This gab may happen because you rollover the new oil contract for
different symbol, Example: you used Nasdaq symbol setting and change
its source to new oil contract, then the chart will...
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Help Desk Software by Hybrid Solutions