Server Planned Maintenance on 25-Apr-2018
Posted by Ismail Moamer on 12 April 2018 01:21 PM
Dear Valued Customer,
During the data center's conncetivity checkup Network Engineers have identified a hardware issue on a frontend customer router, which provides public connectivity for your server(s). To prevent an unplanned outage resulting in significant downtime, Engineers will be rebooting the line card during a SCHEDULED maintenance that will take place between Wednesday 25-Apr-2018 22:00 UTC to Thursday 26-Apr-2018 00:00 UTC.
Start Date: Wednesday 25-Apr-2018 22:00 UTC
During this maintenance, customer servers will not be reachable on the public network. Private connectivity will NOT be effected by this maintenance (iSCSI, DNS, NAS, etc).
While the maintenance window is set for 2 hours, we expect no downtime. Again, NO downtime is expected on the private network.
We appreciate your patience during this work and welcome any feedback.